Cannabis FAQ
Complete Cannabis FAQ
Best Answers to Your Most Common Questions
Welcome to the BCBD Cannabis FAQ page — your go-to cannabis FAQ for all questions about shipping, payment, delivery, and more! We’ve gathered answers to our customers’ most frequently asked questions about shipping, payment, delivery, and product details. For even more information, check out our Privacy and Security page.
Where do you deliver?
We deliver cannabis orders Canada-wide, making sure customers in every province and territory can access premium BC Bud products. Delivery times vary by location, but we always aim for fast, discreet service.
How long do cannabis flowers stay fresh?
With proper care, most cannabis flowers stay fresh for 5–7 days after arrival. We recommend storing your products in a cool, dark place in airtight containers to preserve quality and potency.
Can I send cannabis as a gift with a note?
Yes! During checkout, you can add a custom message. We’ll include a handwritten card in the package, making cannabis gifting perfect for birthdays, celebrations, or “just because.”
What shipping methods do you offer?
We offer standard and expedited delivery options. Local delivery may also be available in select areas. Orders over $150 CAD qualify for free shipping across Canada.
How do you package cannabis orders?
We ship all orders in discreet, unmarked packaging to ensure your privacy. Most orders are processed within 1–2 business days and shipped via Canada Post or other trusted carriers.
What should I do if my package is damaged?
If your package arrives damaged, email us a clear photo within 24 hours at [email protected]. Include your order number. Our team will review the issue and may offer a replacement or store credit.
How do I request help for a late or missing order?
Please contact our customer support team at [email protected]. Include your order number and details, and we’ll investigate promptly to resolve any issues.
How do I place an order with BC Bud Delivery?
Ordering cannabis online is simple:
Browse our cannabis flower, edibles, concentrates, or accessories.
Add your chosen products to the cart.
Go to checkout and fill in your shipping details.
Complete payment via Interac E-transfer.
Receive a confirmation email with your tracking number.
Do you accept returns or exchanges?
Due to the perishable nature of cannabis products, all sales are final. If you receive incorrect or damaged items, contact us immediately for assistance.
What payment methods do you accept?
We accept Interac E-transfer. Payment instructions will be provided after checkout to help you complete your order securely.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number by email so you can follow its delivery progress.
Still Have Questions?
If you don’t see your question here, please reach out to our team at [email protected]. We’re happy to help with any questions, special requests, or detailed cannabis product inquiries.
More About Our Cannabis Products
At BC Bud Delivery, we believe informed customers have the best experience. That’s why we provide clear product descriptions, lab results when available, and tips on storing and using cannabis safely. Whether you’re choosing between THC and CBD strains, looking for advice on freshness, or just exploring our selection, our team is here to guide you. We update our FAQ regularly to reflect customer feedback and common questions. We regularly update this cannabis FAQ to help you shop with confidence. Learn more about responsible use from Health Canada’s Cannabis information.